Remote & Onsite Support
Fast remote fixes plus technicians in Polokwane when hardware or cabling needs hands on site.
Managed IT Services
Comprehensive managed IT services covering system monitoring, maintenance, updates, and issue resolution to ensure maximum uptime, performance, and business continuity.
Talk about a support contract
Comprehensive managed IT services covering system monitoring, maintenance, updates, and issue resolution to ensure maximum uptime, performance, and business continuity.
What is included
Remote and onsite coverage with clear SLAs.
Helpdesk Services
A single number and email for staff issues, tracked to resolution.
System Monitoring
24/7 checks on servers, backups, and connectivity so problems are spotted early.
Maintenance Contracts
Patching, antivirus, and scheduled health checks.
Support That Scales With You
Packages for SMEs, multi-site corporates, and public institutions.
Small Business Support
Predictable monthly cover without the cost of a full-time IT manager.
Enterprise Support
Named engineers, reporting, and change control.
Government & Institutions
Procurement-aware delivery and documentation.
Multi-Site Support
Consistent standards across branches in Limpopo and beyond.
Support Packages
Choose a starting point — we tailor after a short assessment.
Essential
Remote helpdesk, patching, and backup checks for smaller teams.
Professional
Monitoring, onsite visits, and priority response for growing SMEs.
Enterprise
24/7 coverage, SLA reporting, and strategic IT reviews.
Questions we hear in Polokwane
What does a managed IT company actually do?
We take responsibility for keeping your systems patched, monitored and recoverable, and we remain the people your staff call when something fails. It is outsourced IT operations, not a once-off install.
Is managed IT the same as IT support?
Support is the reactive work. Managed IT adds the proactive layer: monitoring, maintenance windows, backup checks and a written way of working. Ramscount offers both; many Polokwane clients start on support and move to a contract.
Do you work outside Polokwane?
Yes. Remote monitoring and helpdesk cover Limpopo. Onsite visits are scheduled from Polokwane.
Related services
Talk about a support contract
Serving Polokwane and Limpopo. Call 015 004 2149 or 076 176 8351.
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