Workstations and laptops
Setup, repairs, replacements, printers, and the slow PC that is costing the office an hour a day.
IT Support in Polokwane
Day-to-day technical support for Limpopo businesses that need a local team on the phone and on site — not a ticket queue in another province.
Get IT Support
What Ramscount supports
The work businesses in Polokwane actually call us for — not a catalogue of every technology on earth.
Remote and onsite helpdesk
A phone number and email your staff can use. Remote first; onsite when the job needs it.
Business email and Microsoft 365
New users, password and MFA issues, shared mailboxes, and OneDrive / Teams access that actually works.
Networks and WiFi
When the office WiFi dies, the switch is looping, or a new floor needs access points, we treat it as support — not a sales pitch.
Backups and restore checks
Confirming backups ran is cheaper than discovering they did not after a disk fails.
Servers and line-of-business apps
File servers, accounting systems and the applications your team cannot work without.
How support actually runs
A short, explicit sequence so you know what happens after you call.
You contact us
Phone, WhatsApp or the quote form. Say what is down and who is affected.
Triage
We decide remote versus onsite. Many issues close in a remote session the same day.
Fix and document
The change is recorded so the next call is not a blank page.
Prevent the repeat
If the same printer or user keeps failing, we say so and quote the proper fix instead of charging you to reboot it forever.
Who this is for
SMEs, professional firms, retailers and public-sector sites that cannot justify a full-time internal IT department.
Offices that need a technician, not a call centre script
Someone who has stood in a Polokwane server cupboard and knows load shedding is part of the design.
Teams growing past “the owner is IT”
When staff cannot wait until Saturday for a password reset.
Sites that want a support contract later
Start with break-fix if you must. Most clients move to managed IT once they see the pattern of tickets.
Questions we hear in Polokwane
Do you provide onsite IT support in Polokwane?
Yes. Remote fixes come first when that is faster. When hardware, cabling or a server needs hands on site, technicians work from Polokwane across Limpopo.
What is the difference between IT support and managed IT?
IT support is the help you call when something is broken or a new machine must be set up. Managed IT is the ongoing contract: monitoring, patching, backups and a named support process so fewer things break in the first place. Most clients use both.
Can you support Microsoft 365 and business email?
Yes. Mailboxes, sharing, device setup, and the usual “I cannot send mail” problems are part of ordinary support, not a separate project unless you are migrating the whole tenant.
Do you only work in Polokwane?
Polokwane is the base. We support organisations across Limpopo remotely, with onsite visits where travel makes sense.